BYE FAQ

What should I expect in my first class?


While every class is different, you'll experience loud (+ awesome) music accompanied by a dimly lit room for all classes other than Yoga | Experience and Hot Yoga | Experience. While the room is still dimly lit, the music isn't as loud as our other classes. Our heated classes all end with a cool lavender towel and all other classes end with optional lavender spray during your savasana.




How do I prepare for my first class?


You don't have to prepare, just show up and enjoy the experience! If you're taking a heated class, we do ask that you're well hydrated.




What should I bring for my first class?


You don't need much, just bring some water and grip socks. We have both available for purchase in case you forget or don't own grip socks. We offer complimentary mats, equipment, towels and beauty products.




What should I wear?


Leggings and a tank or sports bra, or joggers and a t-shirt for men, really anything you're comfortable in that allows your body to move freely. We require socks when walking through the studio and during class for anyone borrowing a mat. If you wear socks during class, they must be grip socks to prevent slips and falls.




How do I sign up?


We have a free app, The Barre + Yoga Experience, available on the App Store and Google Play.You can also see our schedule and book on Mindbody. https://clients.mindbodyonline.com/classic/ws?studioid=889043&stype=-7&sView=day&sLoc=0




I'm pregnant, can I still participate?


Yes! Yes! Yes! Our Barre + Yoga classes are a perfect low impact option for movement and exercise during pregnancy. All of our classes can be modified for expecting mothers. Please notify your instructor prior to class so they can offer you assistance as needed.




When should I arrive at the studio?


The studio is open 10 minutes prior to class time. Please arrive the full 10 minutes before class if it's your first time visiting BYE, and for everyone else, we ask that you are there 5 minutes before.




I'm running late, can I still participate in class?


We get it, life happens! We do lock studio doors 5 minutes after class begins so please try and arrive at least 5 minutes early so you don't lose your spot!




Do you provide mats or should I bring my own?


Mats are provided, free of charge but you're welcome to bring your own if you prefer. If you do borrow a mat, please note that grip socks are required and available for purchase in our boutique.




How many classes should I take per week to see results?


We suggest 3-5 classes per week to see ultimate results. Consistency is key!




Do you have a cancellation policy?


Virtual Classes: No Cancellation Policy In studio classes: If you cancel at least 12 hours prior to the class start time, the class will be credited back to your account. All unlimited pass holders will be charged $10 for late cancels and $20 for no shows. All members using a class pack or single class will lose their class credit for a late cancel and be charged $20 for no shows We have a 24 hour cancellation policy for all special events. Card on file will be charged 24 hours prior to the event, no refunds. If the special event is free, your card will be charged a $10 cancellation/no-show fee, 24 hour cancellation policy applies.




When do my class passes expire?


6 months from the date of purchase unless otherwise specified. We occasionally send out email offers for dicsounted packages with a different expiration date.




Can I transfer my classes to a friend?


Classes can only be used by the individual who purchased them. Thanks for understanding our policy!




I'm not a dancer and I'm not flexible, are these classes for me?


Yes! You don't need any dance background to participate in these classes and if you're not flexible, even more of a reason to try it out.




What should I do with my personal belongings during class?


Shoes can be left in the front lobby. Typically, we have cubbies in the studio for all personal belongings, but to limit close contact with one another, during this time we are instead using baskets in each client's area of the studio for your personal belongings.




Does BYE offer showers and a changing area?


We don't have showers, but we do offer some beauty products to help you feel refreshed! There is a bathroom on site where you can change prior/after class!




How do I know if a class is cancelled due to inclement weather?


Please make sure your contact info is updated in MINDBODY. We'll notify you via email and text if class is cancelled, at least 4 hours prior to class start time.




Can I bring my child to class?


Unless otherwise specified, all BYE classes are intended for individuals over the age of 16. Anyone under the age of 18 will need a parent or guardian's signature to participate, and we do not allow anyone under the age of 18 to take any heated class, even with a parent's signature. We do not allow children to wait in the lobby during class. Thanks for your understanding!




It's my first class, which class should I take?


All BYE's classes are for all levels and abilities. Our instructors are trained to provide modifications throughout class. If you've never taken a Barre class before we do suggest our signature Barre class: BARRE | EXPERIENCE. If you're looking to take your first yoga class YOGA | EXPERIENCE is a great option!




COVID-19 Reopening Information


Download our covid-19 guideline.





 
Have Questions? Call or text us, 
401-757-0406
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